Tiny Finch
A tiny chat widget with a big voiceTiny Finch is a lightweight live chat widget that connects your website visitors directly to your Slack workspace — no new tools, logins, or learning curves. It’s fast, easy, and efficient.When you install Tiny Finch, we automatically create a dedicated Slack channel (#tinyfinch) in your workspace. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time.* Works with the Slack Free Plan
* No need for a standalone mobile app — manage chats on the go on your Slack workspace
* Add unlimited team members with no extra cost
* Add several profiles for your team to use Tiny Finch for different websites and purposes What problem does Tiny Finch solve?Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools.Tiny Finch keeps it simple:* Installs in under 10 minutes with a single line of script
* No new dashboards to monitor — everything happens on your Slack workspace
* Affordable pricing with no limits on chats or users
* Multiple languages, helpdesk articles, full customization, and GDPR compliance includedFeatures at a glance* :hatched_chick: Multiple profiles for different websites or use cases
* :earth_africa: Auto-detects and responds in visitors' preferred language
* :memo: Helpdesk articles shown right inside the widget
* :test_tube: JavaScript API and CSS for full customization
* :no_entry_sign: Remove Tiny Finch branding on any paid plan
* :flag-eu: Built and hosted in France — fully GDPR compliantWhat to expect after installation1. Install Tiny Finch from the Slack Marketplace
2. Add a line of script to your site
3. Visitors message you from the widget
4. You reply in Slack threads — instantly and effortlesslyWhy people love Tiny FinchI wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect
— KohlMediaI run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages.
— alexchourakiI absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional.
— jacqui38Gem!
— TimTimNeed help or have questions?Chat with us using our own Tiny Finch widget or email us at contact@tinyfinch.chat Try Tiny Finch free for a month — no credit card required. Cancel anytime.
Add it to your Slack workspace and start chatting today!
* No need for a standalone mobile app — manage chats on the go on your Slack workspace
* Add unlimited team members with no extra cost
* Add several profiles for your team to use Tiny Finch for different websites and purposes What problem does Tiny Finch solve?Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools.Tiny Finch keeps it simple:* Installs in under 10 minutes with a single line of script
* No new dashboards to monitor — everything happens on your Slack workspace
* Affordable pricing with no limits on chats or users
* Multiple languages, helpdesk articles, full customization, and GDPR compliance includedFeatures at a glance* :hatched_chick: Multiple profiles for different websites or use cases
* :earth_africa: Auto-detects and responds in visitors' preferred language
* :memo: Helpdesk articles shown right inside the widget
* :test_tube: JavaScript API and CSS for full customization
* :no_entry_sign: Remove Tiny Finch branding on any paid plan
* :flag-eu: Built and hosted in France — fully GDPR compliantWhat to expect after installation1. Install Tiny Finch from the Slack Marketplace
2. Add a line of script to your site
3. Visitors message you from the widget
4. You reply in Slack threads — instantly and effortlesslyWhy people love Tiny FinchI wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect
— KohlMediaI run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages.
— alexchourakiI absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional.
— jacqui38Gem!
— TimTimNeed help or have questions?Chat with us using our own Tiny Finch widget or email us at contact@tinyfinch.chat Try Tiny Finch free for a month — no credit card required. Cancel anytime.
Add it to your Slack workspace and start chatting today!
Permissions
Tiny Finch will be able to view:
Tiny Finch will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Trisolaris Technologies
Company headquarters location
France
Terms of service
Privacy & data governance
Data retention policy
We retain data about the user, his team, and the metadata associated with messages sent through Tiny Finch, such as the sending time and the IP of the sender. We do not retain the content of messages, they pass through our servers but they are stored on the team's Slack workspace.
IP adresses of website visitors who used Tiny Finch to send a message are retained indefinitely. We are legally obliged by French law to record these IPs in the event of a legal request (for a minimum period of one year). However, we retain these IP addresses for a longer period because we need to aggregate them to protect our Client against botnets and frequent spam attacks. The Tiny Finch service could not meet the expectations of our users without the statistics on these collected IPs.
Other kind of data will be retained until the account is deleted.
Data archiving and removal policy
We offer the right of access, rectification, and erasure of data (respectively provided by articles 15, 16, and 17 of the GDPR); Right to data portability (article 20 of the GDPR); Right to determine the fate of data after death;
To exercise your rights, please send your request to Trisolaris Technologies at 6 rue d’Entraigues, Tours, 37000, or via email at data@tinyfinch.chat.
You can also delete your team account by clicking on the "delete account" button on your account page, by clicking on this button your account and data will be deleted.
Data storage policy
Data is securely stored in Europe. The core infrastructure of Tiny Chat is hosted in Paris, France. Data is stored within our core infrastructure. We do not transfer data outside the EU. The core infrastructure is hosted at Scaleway.
Data center location(s)
France
Data hosting details
Our data is hosted on premise on our database based in Paris.
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
When we receive a message (from our contact page, chatbox or email) asking for data deletion, we send an email to the user asking him to go to the tinyfinch.chat website, go to his account and click on "delete my account". We add to the email that if this deletion process does not suit him we are ready to discuss with him on further actions to take.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
contact@tinyfinch.chat
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
auth0 and stripe
Uses token rotation
no